Legal

Privacy Policy

This policy describes how Syntronia AI LLC collects, uses, and shares information when you visit syntronia.com, and the choices you have about it.

Effective Date

July 10, 2026

Last Updated

October 7, 2026

Entity

Syntronia AI LLC, a Wyoming Limited Liability Company

Contact

team@syntronia.com

1. Definitions

“Syntronia,” “we,” “us,” and “our” refer to Syntronia AI LLC, a Wyoming limited liability company. “Site” refers to this website and any subdomains. “Personal information” means information that identifies, relates to, or could reasonably be linked with you.

2. Information We Collect

We collect information you submit directly - your name, email, phone number, company name, and message content - when you fill out a contact form, subscribe to our newsletter, or book a call through our scheduling tool (GoHighLevel). If you check an SMS consent box, we also record your consent (date, time, and which consent you gave). We also collect analytics information automatically through Google Analytics, and standard hosting logs maintained by our hosting provider, Vercel (e.g., IP address, browser type, pages visited, referring URLs).

3. Cookies and Similar Technologies

Google Analytics and our scheduling tool (GoHighLevel) set cookies to operate and measure the Site. We do not use advertising or cross-site tracking cookies. The Site remains functional if you disable analytics cookies in your browser.

4. How We Use Information

We use collected information to respond to inquiries, schedule calls, send newsletter communications and text messages you've opted into, improve Site performance, operate the Site securely, and meet legal obligations.

5. How We Share Information

We share information only with the service providers necessary to operate the Site and deliver our communications: Google (analytics), Vercel (hosting), GoHighLevel (scheduling and CRM), and TextGrid (text message delivery), each governed by their own privacy policies. We do not sell personal information to advertisers or data brokers. Mobile information is never shared for marketing purposes, as described in Section 12.

6. Data Retention

We retain information only as long as necessary for the purpose it was collected, consistent with the standard retention practices of the providers above, or until you request deletion.

7. Data Security

We use reasonable administrative and technical safeguards to protect information submitted through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

EEA/UK residents (GDPR): You have rights to access, rectify, erase, restrict, or port your personal information, and to object to certain processing. Our legal basis is typically your consent, our legitimate interest in operating the Site, or performance of a contract when you book a call or engage our services. You may lodge a complaint with your local supervisory authority.

California residents (CCPA/CPRA): You have rights to know what we collect, request deletion, and opt out of the “sale” or “sharing” of personal information. We do not sell personal information for monetary consideration.

To exercise any of these rights, contact team@syntronia.com. You can also opt out of Google Analytics using Google's browser opt-out tool.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. International Visitors

Syntronia AI LLC is based in the United States, and information collected through the Site is processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Site after changes are posted constitutes acceptance.

12. SMS / Text Messaging

If you provide your mobile number and check an SMS consent box on our contact form, we collect your phone number and a record of your consent (date, time, and which consent you gave) so we can send you the text messages you agreed to: account notifications such as appointment confirmations, reminders, and scheduling updates, and occasional marketing messages, depending on the box(es) you checked.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We share phone numbers only with the service providers that deliver messages on our behalf, and only for that purpose.

Opt out: reply STOP to any message at any time. You will receive one confirmation and no further messages. Help: reply HELP to any message, or email team@syntronia.com. Message frequency varies. Message & data rates may apply. Consent is not a condition of purchase. See our Terms of Service for the full SMS terms.

13. Contact

Syntronia AI LLC
367 St Marks Ave, Brooklyn, New York, USA, 11238

Questions about this policy, or requests about your information: team@syntronia.com.